Refund policy

 

We want you to be fully satisfied with your purchase. If you're not happy, we’re here to help.

1. Returns

  • We accept returns within 14 days of delivery.
  • Items must be unused, in original packaging, and in the same condition you received them.
  • Certain items (health/personal care, custom products) may be non-returnable.

2. Refunds

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.
Approved refunds are processed back to your original payment method within 3–7 business days.

3. Exchanges

We only replace items if they are defective or damaged.
Contact us within 48 hours of receiving the product.

4. Non-Refundable Items

  • Gift cards
  • Clearance items
  • Downloadable digital products

5. Shipping Costs

  • Return shipping costs are the customer’s responsibility unless the item is defective.

6. Contact for Returns

📧 ultrapick321@gmail.com

Include your order number when contacting us.